CyberGhost’s tech support is available 24/7. You can get in touch using the live chat widget at the bottom right of their website or via email. You can also open a support ticket.
If you’d rather set up your VPN and troubleshoot issues yourself, there’s also a comprehensive knowledge base you can refer to.
The articles are grouped in four sections for ease of reference — Guides, Troubleshooter, FAQ and Announcements. The Announcements section is especially handy, as it includes a section on known service interruptions you can check if you’re having issues.
Instructions are clearly broken down into small steps. And animated screenshots show you exactly what you need to do to get the job done.
Have a question you can’t find the answer to? You can submit a request and the CyberGhost team will answer it.