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CyberGhost Review

CyberGhost VPN is one of the leading virtual private network providers keeping over 36 million users anonymous on the internet thanks to robust security and a strict no-logging policy.

2960 reviews
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Speed & Performance
4.2
Price
4
Tech Support
4.5
Compatibility
4.7
Security & Privacy
4.3
Our Score
9.5
What We Liked
  • 6,000 VPN servers in over 90 countries
  • Operate under a strict No Logs policy
  • Dedicated IP option
  • Good value for money
  • One CyberGhost VPN subscription can protect up to 7 devices at the same time
  • 24/7 Customer Support
  • Over 36 Million users
  • Industry-leading 45 day money-back guarantee
  • Dedicated apps for all platforms: Windows, macOS, Linux, iOS, Android, Apple & Android TV, Amazon Fire TV&FireStick, Xbox, PS and routers

Speed & Performance

With over 6000 servers to choose from, including servers optimised for streaming and peer-to-peer sharing, finding a reliable server to connect to shouldn’t be an issue. Switching servers is smooth and seamless, and we connected in seconds even when we picked servers as far afield as South America and Australia.

Security & Privacy

CyberGhost’s VPN blocks ads, trackers, malware and they use the “highest encryption available” to keep your data secure. CyberGhost supports OpenVPN, IKEv2, IPSec, L2TP and PPTP. They even have a kill switch that keeps you safe should the connection drop.

Some further digging confirmed they use AES 256-bit encryption standard — the encryption used by the US government for transmitting classified information. A www.dnsleaktest.com also confirmed our connection was secure, with no DNS leaks detected:

Security

You also have the option of using a dedicated IP, which means you’ll always have the same IP address whenever you connect to the VPN. While this might sound counter-intuitive, a dedicated IP address gets around authentication problems you may run into when using a shared IP.

The advantage is that you can keep using the VPN while browsing websites that block VPN users, such as online banking portals. And, you’ll avoid Google’s endlessly frustrating reCAPTCHA from getting triggered.

CyberGhosts also states categorically that they

“...keep no logs. We don’t track your activity over the Internet. There’s no way someone could track you back after you have visited a certain website on the Internet if you were connected to a CyberGhost VPN Server.”

Their privacy policy goes further, confirming that:

“CyberGhost has an unequivocal company policy: the strongest observance of data protection and uncompromising protection of the user privacy. Therefore, when using the CyberGhost VPN, the user's traffic data such as browsing history, traffic destination, data content and search preferences are not monitored, recorded, logged or stored by the Company. More than this, when using the CyberGhost VPN, we are not storing connection logs, meaning that we don't have any logs tied to your IP address, connection timestamp or session duration.”

Device Compatibility

  • Windows
  • Android
  • Mac OS
  • iOS 13
  • Linux
  • Gaming Consoles
  • Chrome
  • Apple TV
  • Firefox
  • Android TV
  • Smart TV's
  • Amazon Fire TV & Fire Stick

Alongside the usual suspects — Windows, OSX, iOS and Android — you can also download a CyberGhost app for Linux, Amazon Firestick, Amazon Fire TV as well as browser add-ons for Chrome and Firefox.

On the Guides section of CyberGhost’s knowledge base, you’ll find step-by-step setup instructions for:

  • Flashed DD-WRT routers
  • Raspberry Pi
  • Tomato
Screenshot 1Screenshot 2

Tech Support

CyberGhost’s tech support is available 24/7. You can get in touch using the live chat widget at the bottom right of their website or via email. You can also open a support ticket.

If you’d rather set up your VPN and troubleshoot issues yourself, there’s also a comprehensive knowledge base you can refer to.

The articles are grouped in four sections for ease of reference — Guides, Troubleshooter, FAQ and Announcements. The Announcements section is especially handy, as it includes a section on known service interruptions you can check if you’re having issues.

Instructions are clearly broken down into small steps. And animated screenshots show you exactly what you need to do to get the job done.

Have a question you can’t find the answer to? You can submit a request and the CyberGhost team will answer it.

Support

Price

CyberGhost in terms of pricing has one of the cheapest price tags compared to its competitors. You can also make significant savings by paying for a year, two years or three years upfront. The latter option is the cheapest — it costs 79% less than paying on a monthly basis. You also have the option of buying a dedicated IP address for an additional $5 a month.

Whichever plan you pick, you’ll get the full stack of features. What’s more, where most other VPNs offer a 30 day money-back guarantee, CyberGhost extends this to 45 days. You also get a 7 day-free trial when you download the mobile app.

Here’s a look at CyberGhost’s three price plans, all of which allow you to connect up to 7 devices at the same time.

Summary

CyberGhost is a solid, reliable VPN with a slick user experience and robust security with good a value for money.

With 6000 servers to choose from, US government-grade encryption and an industry-leading 45-day money-back guarantee, you can’t go too far wrong - Be one of the millions of Ghosties now.

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