Ace VPN review: A free and fast VPN but with some drawbacks

Last updated: September 29, 2021

The internet has become an indispensable tool for billions of people around the world. But it’s also brought with it several challenges, namely staying private and anonymous.

Anytime you post on social media or search for something, you leave behind a digital trace that companies and malicious parties follow.

One way to protect your privacy online is with a Virtual Private Network (VPN) — software that lets you securely and anonymously browse the web.

While researching different VPNs, you may have heard of Ace VPN. If you’re wondering what this VPN offers and whether it’s worth it, then you’re in the right place.

In this in-depth Ace VPN review, we’ll look at different areas like performance, security, device compatibility, and more to determine if this service is right for you. We’ll also look at some leading Ace VPN alternatives so that you’ll understand all your options.

Click the links below to jump straight to the section you want to learn more about:

  • How does a VPN protect your privacy?
  • Ace VPN review: Strong encryption but invasive logging policy
  • Leading Ace VPN alternatives

How does a VPN protect your privacy?

More companies are tracking your activities online to create targeted advertising profiles. Even your internet service provider (ISP) collects your data and sells it to advertisers without your consent.

Fortunately, there are measures you can take to prevent this unwanted data collection. Here’s how a VPN protects your privacy online.

Encrypts your connection

When you’re online (which is pretty much all the time these days), you’re constantly sending information from your device and receiving data back.

The websites you visit along with your ISP can see what you’re doing. Worse, you could be exposing information like login credentials and credit card numbers if your connection isn’t secure.

A VPN creates a secure tunnel between your computer and the internet. It does this through encryption — scrambling your data into unintelligible text.

how a vpn works

Even if you’re on an unsecured connection like public Wi-Fi, your ISP and any snooping parties won’t be able to see what you’re doing because your data is encrypted.

Masks your IP address

An IP address is a string of numbers that identifies a device on the network. An example address is something like 82.158.120.117.

IP addresses don’t necessarily reveal personal information. But hackers can use them to pinpoint someone’s geographic location and even tie online activities to their IP.

A VPN replaces your IP address with one associated with a server that you connect to. This makes it impossible for anyone to determine your real IP address.

Hides your location

Location-based ads are great from a business standpoint, but they can be downright intrusive for the average internet user.

If you live in Los Angeles and travel to New York, you might start seeing ads for restaurants or car rentals literally down the street as you browse the web.

A VPN prevents advertisers from serving ads based on your location. It routes your traffic through a private server, making it appear like you’re accessing the web from somewhere else.

how a vpn hides your location

Now that you know how a VPN protects your privacy online let’s take a closer look at Ace VPN and whether it’s worth using.

Ace VPN review: Strong encryption but invasive logging policy

Ace VPN is a free VPN that secures and anonymizes your traffic. Features include strong encryption and decent performance, but is this VPN worth it? Keep reading to find out.

Ace VPN pros

  • Servers worldwide
  • Unlimited bandwidth
  • Strong encryption
  • Supports modern protocols

Ace VPN cons

  • No native apps available
  • Intrusive logging policy
  • No credit card payment option
  • Expensive monthly plans

Speed and performance

Ace VPN offers a network of servers that it claims are built on a high-speed gigabit network. It’s available for free and doesn’t have bandwidth limits.

Here are the server locations that Ace VPN offers for free:

List of server locations from Ace VPN

So how does Ace VPN perform?

We started by running a speed test without a VPN to establish a baseline. With the VPN off, our connection was 43.5 Mbps download speed, and 19.9 Mbps upload speed.

Download and upload speed without a VPN

Next, we downloaded and installed the Ace VPN app from the Google Play Store. Then we selected and connected to a U.S.-based server but had to watch an ad to establish a connection.

With Ace VPN on, our download speed was 21.2 Mbps, and our upload speed was 8.95 Mbps — fast enough to stream HD quality content without any loading issues.

Ace VPN speed test

Our download speed dropped by 51.2%, while our upload speed went down by a little over 55%.

There were no hiccups when browsing the web, and we were able to stream 4K content on YouTube with minimal buffering. The connection was also fairly stable.

In short, Ace VPN offered decent performance based on our tests. One annoying thing was having to constantly watch ads whenever we wanted to change servers or disconnect.

Streaming and torrenting

Ace VPN offers Smart DNS — a feature that allows you to bypass geo-restrictions that streaming services have in place due to licensing terms.

We wanted to test whether we could use Ace VPN with Netflix. However, Netflix gave us the following error when we attempted to watch a show.

Netflix error when using Ace VPN

We also received the same error with other server locations. Ace VPN also didn’t work with other streaming services like BBC iPlayer, Amazon Prime Video, and Disney+.

If you’re looking to use a VPN to unblock Netflix when you travel or to access content that’s only available in certain countries, you may want to consider other alternatives.

We recommend ExpressVPN or NordVPN, as these services have proven to reliably unblock streaming sites like Netflix, Hulu, Disney+, and other international services.

Ace VPN supports torrenting and peer-to-peer (P2P) file-sharing, but it’s only available with the Ultimate VPN package, which comes in at the hefty price of $15 per month.

Security and privacy

One of the main selling points of a VPN is to secure your data and protect your privacy. But, unfortunately, any compromise in these areas will put your personal data at risk.

Let’s start with data security.

Ace VPN encrypts your internet traffic with Advanced Encrypted Security (AES) 256-bit encryption — the kind that cybersecurity experts and government agencies use to secure sensitive data.

Ace VPN supports OpenVPN, a versatile and secure protocol that the best VPNs use to create encrypted tunnels.

This VPN service also supports the following protocols:

  • IPSEC
  • IKEv2
  • L2TP
  • PPTP
  • Stealth VPN

For a free VPN, you get a highly secure connection. Ace VPN also includes a built-in kill switch, which automatically disconnects your device from the internet if your VPN connection drops.

Now let’s look at privacy.

To ensure that your privacy is truly protected, you want a VPN that doesn’t log any information that can be traced back to you, like your IP address or the servers you use.

Ace VPN falls short in this regard.

This VPN provider claims that it doesn’t keep logs on its website. But just have a look at its privacy policy:

Personal information that Ace VPN collects

The fact that the company collects your name, address, phone number, and IP address is a huge red flag.

As for information about your online activities, here’s what its logging policy says:

Ace VPN's logging policy

Ace VPN doesn’t monitor your bandwidth or internet usage, but they do log your personal information.

Another area of concern is that SecureNet, a company based in the U.S., owns Ace VPN. The U.S. has mandatory data retention laws, meaning Ace VPN is required to hand over any records if compelled to do so by the authorities.

In other words, you’re getting minimal privacy with Ace VPN.

We recommend ExpressVPN because the company is based in the British Virgin Islands, which doesn’t have data-retention laws. It has also had its no-logs policy independently verified by PwC.

Device compatibility

Ace VPN works on almost all operating systems and devices, including Windows, macOS, Linux, iOS, Android, routers, and even gaming consoles.

ace vpn device compatibility

It has a mobile app available in the Google Play Store for Android devices. Installing the app was straightforward, and it required no signup or configuration.

However, things aren’t that simple if you want to use Ace VPN on other devices.

Ace VPN doesn’t offer native apps for platforms like Windows, macOS, and iOS. Unless you have an Android device, you can’t just download an app and start using it.

Instead, you have to follow a rather lengthy and technical tutorial to install Ace VPN.

Here are steps needed to install Ace VPN on Windows 10:

Steps to install Ace VPN on Windows 10

If you feel comfortable with your technical abilities, you shouldn’t have any problems installing Ace VPN on your device. But, if you want a VPN that you can simply install and start using right away, you may want to consider other alternatives.

There’s no limit to how many devices you can install Ace VPN on. But you can only have one active connection at a time.

Customer support

Ace VPN offers a few ways to get help.

Its knowledge base is fairly extensive and includes links to installation guides and resources on troubleshooting issues.

 Ace VPN knowledge base

There’s also a community forum where you can post questions and get help from other users or from the support team. While there’s no live chat available, you can reach out via email.

Price

Ace VPN is available for free, but there’s a caveat — the mobile app displays ads whenever you connect to a server, change locations, or disconnect.

To disable ads and access more server locations, you’ll need to upgrade. The Premium plan costs $5.95 per month, and the Ultimate plan costs $15 per month.

Here’s a snapshot of what each plan gets you.

Ace VPN pricing

Note that you can save more if you subscribe to a longer-term plan.

Ace VPN only accepts two payment options: PayPal and mail-in payments.

Unfortunately, there’s no trial period available, but the company does offer a seven-day money-back guarantee (only available for new customers, and there’s a $1 processing fee).

Summary

Ace VPN offers a free VPN with strong encryption and unlimited bandwidth.

We found it easy to install the VPN on our Android device and connect to one of its servers. However, you’ll need to jump through more hoops to get it working on other platforms.

We liked that Ace VPN uses AES 256-bit encryption and modern protocols to create secure connections. However, one area we found concerning is its logging policy.

While the company doesn’t log internet usage, it logs personal information like your name, address, and even your IP address.

One thing we also didn’t like is its pricing. The Ultimate plan is $15, which costs more than premium providers like ExpressVPN and NordVPN (companies that offer more security and privacy features at a lower price point).

Leading Ace VPN alternatives

If you decide that Ace VPN isn’t right for you, then here are some leading alternatives starting with our top pick.

1. ExpressVPN

ExpressVPN homepage ExpressVPN offers an extensive network of private servers with excellent performance.

It encrypts your traffic with AES-256 bit encryption (the highest level of security available) to ensure your online activities are virtually untraceable.

Unlike Ace VPN, ExpressVPN reliably unblocks streaming services like Netflix and Hulu, allowing you to access a whole new library of shows.

ExpressVPN Features:

  • Native apps for all platforms
  • Unlimited bandwidth
  • VPN split tunneling
  • Network kill switch
  • Strict no-logs policy

ExpressVPN Pricing:

ExpressVPN offers three plans:

  • $12.95 per month for one month
  • $9.99 per month for six months
  • $8.32 per month for 12 months

ExpressVPN pricing

Learn more about this service in our ExpressVPN review.

2. NordVPN

NordVPN homepage

NordVPN is one of the most well-known companies in the VPN space.

In addition to a vast network of high-speed servers, NordVPN offers top-notch encryption and maintains a strict no-logs policy to keep your browsing activities completely private.

NordVPN also offers native apps for all major platforms, including Windows, macOS, iOS, Android, and more.

NordVPN Features:

  • Split tunneling support
  • Onion Over VPN
  • DNS leak protection
  • Strict no-logs policy
  • 24/7 customer support

NordVPN Pricing:

NordVPN offers three plans:

  • $11.95 per month for one month
  • $4.92 per month for one year
  • $3.71 per month for two years

NordVPN pricing

To fully understand this service and how it can help preserve your privacy, read our NordVPN review.

3. UltraVPN

UltraVPN homepage UltraVPN is relatively new to the VPN space, but it offers strong encryption and decent performance.

In our UltraVPN review, we managed to get 32.3 Mbps download speed, and 16.3 Mbps upload speed — not as fast as ExpressVPN or NordVPN, but still fast enough to stream 4K content.

It may not have all the features of some of its larger competitors, but it offers an attractive price that is great for those who want a VPN without spending too much.

UltraVPN Features:

  • Strong encryption
  • No bandwidth limits
  • Unblocks streaming services
  • Malware and phishing protection
  • Connect up to six devices

UltraVPN Pricing:

UltraVPN offers three plans:

  • $6.99 per month for one month
  • $4.99 per month for six months
  • $2.99 per month for 12 months

 UltraVPN pricing

Conclusion

Ace VPN is a free VPN that offers decent performance and strong encryption.

While it’s available in the Google Play Store for Android, you’ll need to set up a VPN connection for other devices manually.

A major drawback of this service is that Ace VPN collects more personal information than other VPN providers. It also displays ads and fails to unblock streaming services like Netflix and Hulu.

Ace VPN is a good option for low-stakes uses, but if you’re looking for a VPN that truly protects your privacy online, then we recommend ExpressVPN.

Published on: August 9, 2021